NEW TRUSTEES ELECTED
A new team of trustees was selected at a special general meeting of the Hickling Playing Field or Recreation Ground Charity on March 29, 2012. Three of them (Nick Baker, David Beales and Maggie Prettyman) stood for three elected positions and were returned unopposed. Six more were nominated by local groups or organisations (Brian Butcher – Phoenix Trust, Richard Cook – Football Club, Harry Purnell – Hickling Hunnies, Chris Watkins – Hickling Snooker Club, Lorraine West – Hickling School and Harvey Gibbons.).
The meeting was well attended by members of the charity (which means all parishioners aged 16 and above, and anyone who owns a property or business the parish of Hickling). All of the trustees were approved by a show of hands of those present.
At a meeting of the trustees on April 2, three people were co-opted as trustees because their skill and experience is beneficial for the running of the charity. They are David Pugh, Shirley Sainsbury and Viv Tallowin.

THE CURRENT CHARITY TRUSTEES ARE:  
Brian Butcher
Nick Baker
David Beales
Richard Cook (Chairman)
Harvey Gibbons
David Pugh (Bookings)
Harry Purnell (Vice-chairman)
Maggie Prettyman
Shirley Sainsbury (Secretary)
Viv Tallowin
Chris Watkins
Lorraine West (Treasurer)

COMPLAINTS PROCEDURE  
The Trustees always endeavour to do their best for the beneficiaries of the charity - namely the Parishioners of, and visitors to, Hickling. They are committed to providing services for the community in an open way.
If you have a complaint we would like to hear about it so that we can take appropriate action and improve our service.
Please contact us quickly as we will not normally consider complaints about something that happened more than five working days ago.
You should initially raise your concern with a trustee. A list of contact numbers is available from the chairman, Richard Cook, on 01692 598046.
If you wish to make a formal complaint you should write to:
Richard Cook
Hickling Barn Charity
c/o Briarley Lodge
Stubb Road
Hickling NR12 0BN

FORMAL PROCEDUR
1. All formal complaints will be reported to the trustees at their next meeting
2. The chairman will acknowledge the complaint by letter within five days of the meeting detailing how the complaint will be investigated and how long it will take.
3. A response will be provided after the next trustee meeting, or within 30 days whichever is the sooner.
4. If the complainant remains unhappy with the outcome, a independent third party will be appointed by the trustees to review the complaint and its outcome.